Skip to content
Kong Docs are moving soon! Our docs are migrating to a new home. You'll be automatically redirected to the new site in the future. In the meantime, view this page on the new site!
Kong Logo | Kong Docs Logo
  • Docs
    • Explore the API Specs
      View all API Specs View all API Specs View all API Specs arrow image
    • Documentation
      API Specs
      Kong Gateway
      Lightweight, fast, and flexible cloud-native API gateway
      Kong Konnect
      Single platform for SaaS end-to-end connectivity
      Kong AI Gateway
      Multi-LLM AI Gateway for GenAI infrastructure
      Kong Mesh
      Enterprise service mesh based on Kuma and Envoy
      decK
      Helps manage Kong’s configuration in a declarative fashion
      Kong Ingress Controller
      Works inside a Kubernetes cluster and configures Kong to proxy traffic
      Kong Gateway Operator
      Manage your Kong deployments on Kubernetes using YAML Manifests
      Insomnia
      Collaborative API development platform
  • Plugin Hub
    • Explore the Plugin Hub
      View all plugins View all plugins View all plugins arrow image
    • Functionality View all View all arrow image
      View all plugins
      AI's icon
      AI
      Govern, secure, and control AI traffic with multi-LLM AI Gateway plugins
      Authentication's icon
      Authentication
      Protect your services with an authentication layer
      Security's icon
      Security
      Protect your services with additional security layer
      Traffic Control's icon
      Traffic Control
      Manage, throttle and restrict inbound and outbound API traffic
      Serverless's icon
      Serverless
      Invoke serverless functions in combination with other plugins
      Analytics & Monitoring's icon
      Analytics & Monitoring
      Visualize, inspect and monitor APIs and microservices traffic
      Transformations's icon
      Transformations
      Transform request and responses on the fly on Kong
      Logging's icon
      Logging
      Log request and response data using the best transport for your infrastructure
  • Support
  • Community
  • Kong Academy
Get a Demo Start Free Trial
Kong Gateway
2.8.x LTS
  • Home icon
  • Kong Gateway
  • Configure
  • Auth
  • Kong Manager
  • Reset Passwords and RBAC Tokens in Kong Manager
github-edit-pageEdit this page
report-issueReport an issue
  • Kong Gateway
  • Kong Konnect
  • Kong Mesh
  • Kong AI Gateway
  • Plugin Hub
  • decK
  • Kong Ingress Controller
  • Kong Gateway Operator
  • Insomnia
  • Kuma

  • Docs contribution guidelines
  • 3.10.x (latest)
  • 3.9.x
  • 3.8.x
  • 3.7.x
  • 3.6.x
  • 3.5.x
  • 3.4.x (LTS)
  • 3.3.x
  • 2.8.x (LTS)
  • Archive (3.0.x and pre-2.8.x)
  • Introduction
    • Overview of Kong Gateway
    • Version Support Policy
    • Stages of Software Availability
    • Changelog
  • Install and Run
    • Overview
    • Kubernetes
    • Helm
    • OpenShift with Helm
    • Docker
    • Amazon Linux
    • CentOS
    • Debian
    • RHEL
    • Ubuntu
    • Migrating from OSS to EE
    • Upgrade Kong Gateway
    • Upgrade Kong Gateway OSS
    • Upgrade from 2.8 LTS to 3.4 LTS
  • Get Started
    • Quickstart Guide
      • Configuring a Service
      • Configuring a gRPC Service
      • Enabling Plugins
      • Adding Consumers
    • Comprehensive Guide
      • Prepare to Administer
      • Expose your Services
      • Protect your Services
      • Improve Performance
      • Secure Services
      • Set Up Intelligent Load Balancing
      • Manage Administrative Teams
      • Publish, Locate, and Consume Services
  • Plan and Deploy
    • Running Kong as a Non-Root User
    • Resource Sizing Guidelines
    • Hybrid Mode
      • Deploy Kong Gateway in Hybrid Mode
    • Kubernetes Deployment Options
    • Control Kong Gateway through systemd
    • Performance Testing Framework
    • DNS Considerations
    • Default Ports
    • Licenses
      • Access Your License
      • Deploy Your License
      • Monitor License Usage
    • Security
      • Start Kong Gateway Securely
      • Keyring and Data Encryption
      • Kong Security Update Process
      • Secrets Management
        • Getting Started
        • Advanced Usage
        • Backends
          • Environment Variables
          • AWS Secrets Manager
          • GCP Secret Manager
          • HashiCorp Vault
        • Reference Format
  • Configure
    • Authentication and Authorization
      • Authentication Reference
      • OpenID Connect Plugin
        • OpenID Connect with Curity
        • OpenID Connect with Azure AD
        • OpenID Connect with Google
        • OpenID Connect with Okta
        • OpenID Connect with Auth0
        • OpenID Connect with Cognito
        • OpenID Connect Plugin Reference
      • Allowing Multiple Authentication Methods
      • Auth for Kong Manager
        • Create a Super Admin
        • Configure Networking
        • Configure Kong Manager to Send Email
        • Reset Passwords and RBAC Tokens
        • Configure Workspaces
        • Basic Auth
        • LDAP
        • OIDC
        • Sessions
      • Role-based Access Control (RBAC)
        • Add a Role
        • Add a User
        • Add an Admin
      • Mapping LDAP Service Directory Groups to Kong Roles
    • Configure gRPC Plugins
    • GraphQL Quickstart
    • Logging Reference
    • Network and Firewall
  • Dev Portal
    • Overview
    • Enable the Dev Portal
    • Structure and File Types
    • Portal API Documentation
    • Working with Templates
    • Using the Editor
    • Configuration
      • Authentication
        • Basic Auth
        • Key Auth
        • OIDC
        • Sessions
        • Adding Custom Registration Fields
      • SMTP
      • Workspaces
    • Administration
      • Manage Developers
      • Developer Roles and Content Permissions
      • Application Registration
        • Authorization Provider Strategy
        • Enable Application Registration
        • Enable Key Authentication for Application Registration
        • External OAuth2 Support
        • Set up Okta and Kong for external OAuth
        • Set Up Azure AD and Kong for External Authentication
        • Manage Applications
    • Customization
      • Easy Theme Editing
      • Migrating Templates Between Workspaces
      • Markdown Rendering Module
      • Customizing Portal Emails
      • Adding and Using JavaScript Assets
      • Single Page App in Dev Portal
      • Alternate OpenAPI Renderer
    • Helpers CLI
  • Monitor
    • Kong Vitals
      • Metrics
      • Reports
      • Vitals with InfluxDB
      • Vitals with Prometheus
      • Estimate Vitals Storage in PostgreSQL
    • Prometheus plugin
    • Zipkin plugin
  • Reference
    • Admin API
      • DB-less Mode
      • Declarative Configuration
      • Supported Content Types
      • Information Routes
      • Health Routes
      • Tags
      • Service Object
      • Route Object
      • Consumer Object
      • Plugin Object
      • Certificate Object
      • CA Certificate Object
      • SNI Object
      • Upstream Object
      • Target Object
      • Vaults Beta
      • Licenses
        • Licenses Reference
        • Licenses Examples
      • Workspaces
        • Workspaces Reference
        • Workspace Examples
      • RBAC
        • RBAC Reference
        • RBAC Examples
      • Admins
        • API Reference
        • Examples
      • Developers
      • Consumer Groups
        • API Reference
        • Examples
      • Event Hooks
        • Event Hooks Reference
        • Examples
      • Audit Logging
      • Keyring and Data Encryption
      • Securing the Admin API
    • DB-less and Declarative Configuration
    • Configuration Reference
    • CLI Reference
    • Load Balancing Reference
    • Proxy Reference
    • Rate Limiting Library
    • Health Checks and Circuit Breakers Reference
    • Clustering Reference
    • Plugin Development Kit
      • kong.client
      • kong.client.tls
      • kong.cluster
      • kong.ctx
      • kong.ip
      • kong.log
      • kong.nginx
      • kong.node
      • kong.request
      • kong.response
      • kong.router
      • kong.service
      • kong.service.request
      • kong.service.response
      • kong.table
      • kong.vault
    • Plugin Development Guide
      • Introduction
      • File structure
      • Implementing custom logic
      • Plugin configuration
      • Accessing the datastore
      • Storing custom entities
      • Caching custom entities
      • Extending the Admin API
      • Writing tests
      • (un)Installing your plugin
    • Plugins in Other Languages
    • File Permissions Reference
enterprise-switcher-icon Switch to OSS
On this pageOn this page
  • Passwords and RBAC Tokens
  • How to Reset a Forgotten Password in Kong Manager
  • How to Reset a Password from within Kong Manager
  • How to Reset an RBAC Token in Kong Manager
You are browsing documentation for an older version. See the latest documentation here.

Reset Passwords and RBAC Tokens in Kong Manager

Passwords and RBAC Tokens

For authentication, Kong uses two different credentials for Admins:

  1. An Admin uses a password to log in to Kong Manager.
  2. An Admin uses an RBAC token to make requests to the Kong Admin API.

If (and only if) using Basic Authentication, an Admin may reset their password from within Kong Manager. Since LDAP and OIDC Authentication imply that an organization stores and manages passwords outside of Kong, password reset is not possible with either type.

Since a hash of each RBAC token is stored in Kong, then regardless of the Authentication option selected, an Admin may reset their RBAC token from within Kong Manager. Note that to support confidentiality, RBAC tokens are hashed and cannot be retrieved after they are created. If a user forgets the token, the only recourse is to reset it.

How to Reset a Forgotten Password in Kong Manager

Prerequisites:

  • enforce_rbac = on
  • admin_gui_auth = basic-auth
  • SMTP is configured to send emails

Steps:

  1. At the login page, click Forgot Password beneath the login field.
  2. Enter the email address associated with the account.
  3. Click the link from the email.
  4. Reset the password. Note that you will need to provide it again immediately after the reset is complete.
  5. Log in with the new password.

How to Reset a Password from within Kong Manager

Prerequisites:

  • enforce_rbac = on
  • admin_gui_auth = basic-auth
  • admin_gui_session_conf is configured.
  • Already logged in to Kong Manager

Steps:

  1. At the top right corner, after hovering over the account name, select Profile.
  2. In the Reset Password section, fill in the fields and click the Reset Password button.

How to Reset an RBAC Token in Kong Manager

Prerequisites:

  • enforce_rbac = on
  • admin_gui_auth is set.
  • admin_gui_session_conf is configured.
  • Already logged in to Kong Manager

Steps:

  1. Open the dropdown from your account name, then select Profile.
  2. In the Reset RBAC Token section, click Reset Token and confirm the reset.
  3. To copy the token, click Copy.
Thank you for your feedback.
Was this page useful?
Too much on your plate? close cta icon
More features, less infrastructure with Kong Konnect. 1M requests per month for free.
Try it for Free
  • Kong
    Powering the API world

    Increase developer productivity, security, and performance at scale with the unified platform for API management, service mesh, and ingress controller.

    • Products
      • Kong Konnect
      • Kong Gateway Enterprise
      • Kong Gateway
      • Kong Mesh
      • Kong Ingress Controller
      • Kong Insomnia
      • Product Updates
      • Get Started
    • Documentation
      • Kong Konnect Docs
      • Kong Gateway Docs
      • Kong Mesh Docs
      • Kong Insomnia Docs
      • Kong Konnect Plugin Hub
    • Open Source
      • Kong Gateway
      • Kuma
      • Insomnia
      • Kong Community
    • Company
      • About Kong
      • Customers
      • Careers
      • Press
      • Events
      • Contact
  • Terms• Privacy• Trust and Compliance
© Kong Inc. 2025